 | As a iLearningGlobal faculty member he can help do what he does for companies world-wide: build customers, relationships, and build your bottom-line. Dr. Alessandra will teach you how to outmarket, outsell, and outservice the competition. Dr. Alessandra is a widely published author, having 14 books translated into 17 foreign languages. Recognized by Meetings and Conventions Magazine as "one of American's most electrifying speakers." Dr. Alessandra was inducted into the Speakers Hall of Fame in 1985. He is a member of the Speakers Rountable, a group of 20 of the world's top professional speakers. Learn more about Dr. Tony Alessandra |
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Customer Loyalty by Tony Alessandra |
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iLearningGlobal Review Blog
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Saturday, 22 November 2008 23:10 |

In the Customer Loyalty online training video iLearningGlobal faculty member, Tony Alessandra, talks about .... - four basic steps that anyone with customers must go through to achieve maximum success
- an important key to prospecting
- solution selling
- how to retain customers and turn them into repeat customers
- how to turn your customers into raving fans
- four sets of skills you need to move up the sales process
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